--- title: 'AI Email and SMS Marketing for Restaurants — Quill | Semperi' description: 'Email and SMS marketing that runs itself. Quill reads your own guest history and writes win-backs, birthday notes, and quiet-night offers in your voice.' url: 'https://www.semperi.com/email-sms-marketing' --- # AI Email and SMS Marketing for Restaurants — Quill | Semperi > Email and SMS marketing that runs itself. Quill reads your own guest history and writes win-backs, birthday notes, and quiet-night offers in your voice. ## What Quill writes - **Notices when a guest pattern changes** — Quill compares each guest's usual rhythm with what is happening now, without exposing private order details in the message. - **Feels personal, not blasted** — A message that remembers what a guest loved, sent at the right moment — so it lands like a friendly nudge, not junk they delete on sight. - **Uses the channel that fits** — Quill writes a short text or a fuller email based on the message and the consent attached to the guest relationship. - **Win back the ones who drifted** — Quill notices when a regular's pattern changes and writes a gentle, relevant reason to return. - **Celebrates your regulars** — Quill writes birthday notes and genuine thank-yous when the timing, consent, and guest relationship make sense. - **Consent stays attached** — Every message follows the consent recorded for that guest and channel, with the restaurant context behind it. ## By the numbers - **Every regular** — Spotted when the pattern changes - **Every message** — In your voice, from your own list - **Every quiet night** — Gets a reason to come in ## How Quill turns guest behavior into a reason to return 01. **A regular goes quiet** — Your own consented guest history shows who came every Thursday and has not been in for a month. 02. **The note writes itself** — A win-back, a birthday hello, a quiet-night offer — in your voice, true to what is on your menu. 03. **Quill learns your room** — Every edit and every skip teaches Quill. The next note sounds less like a blast and more like you. ## Your easiest sales are the guests you already have You worked hard to earn the first visit. Quill turns return patterns and guest context into relevant messages that give people a reason to come back. - Win-back notes to guests who haven't been in lately - Birthday and thank-you touches that build real loyalty - Specials and quiet-night fillers sent when they'll land best - Every message in your voice, true to your menu and consent records ## FAQ **Does Quill send messages on its own?** No. Every message queues in one place and sends with a single tap from you — edit it, cut the offer, or skip it with the same tap. It is your restaurant's name on the text, and every choice you make teaches Quill. **Where does the guest list come from? I've never built one.** You already have one. Quill reads your own consented guest relationships from the ordering, booking, and customer tools you connect — the people who already ate with you. You don't move your list anywhere to start, and a message never exposes a guest's private order detail. **Email or text — which one does a guest get?** Both run from the same place. The channel follows the message and the permission attached to that guest: a short text for a tonight-only offer, a fuller email for a menu change. A guest with no text permission on file never gets a text. **Am I allowed to text my guests?** Only the ones who gave you permission to text. US texting rules follow the consent a guest actually gave, so Quill writes to a phone only when consent for that channel is on file in the tools you connect. No consent on file, no text. The consent record stays yours. **Won't this train my guests to wait for a discount?** That is the real risk with blast marketing. Most notes here carry a reason instead of a coupon: the patio is open again, a birthday, a dish that is back on the menu. Fewer sends, each with a real reason, beat a standing discount that teaches people to wait. **What does this cost?** Quill comes with the Starter plan — one flat price per location, with no per-message fee. The scan and the report stay free either way; plans are on the pricing page. Part of [Semperi — the AI marketing team](https://www.semperi.com/ai-employees). --- Semperi gives your restaurant a team of AI employees working 24/7 to grow your brand, sales, and profit. - Full site map for agents: https://www.semperi.com/llms.txt - Free restaurant visibility scan: https://app.semperi.com/scan - This page for humans: https://www.semperi.com/email-sms-marketing