Reviews workspace

Understand the difference between Grace's scoped reply route and the dark marketing reviews workspace.

Current status: dark. The marketing reviews feature gate is off and must not be promised as a generally available workspace.

Grace has a separate, scoped review-reply preparation and approval route. That does not make every review-management workflow live. Use the connected review source for complete monitoring and final-state confirmation.

Never invent facts, expose guest details, argue, or promise compensation without authority.